UPDATE: FANCL is back in Singapore!
Fancl Corp has announced its withdrawal from the retail business in Taiwan and Singapore. As part of its restructuring plan, Fancl will close its 13 stores in Singapore by the end of March. Its online store has already been closed since October 2013.
A subsidiary located in Taiwan will also be dissolved. As a result of this development, Fancl Corp is expecting a loss of JPY891 million.
The Japanese skincare brand stated its intention in a press statement released in November 2013 that it will re-enter Singapore as a wholesaler after April 2014.
The announcement to customers in Singapore was done via a letter and a pop-up notification on its website. In its announcement, it has notified customers in their loyalty programme to redeem their points by end of this month.
The above is a screenshot taken from the pop-up of their website. It reads:
Notice of FANCL Stores Closure:
Dear Valued Customers,
Thank you for your support rendered towards FANCL.
Due to the company restructuring of FANCL in Singapore, all of our stores will cease operation by the end of March 2014. You may look out for the closure schedule at our stores or website.
The last day of our Freshness Programme $-point redemption will be on 28th Feb 2014 and we recommend that you redeem your remaining points as soon as possible.
We would like to take this opportunity to express our utmost gratitude for your loyal support all these years and sincerely apologize for any inconvenience caused.
Should you have any queries on the above, please do not hesitate to contact us:
Email: [email protected]
FANCL ASIA (PTE) LTD
The brand has just undergone a revamp of its skincare line in 2012 and named Olivia Ong as its ambassador in 2013. In November 2013, it did a relaunch of its signature Facial Washing Powder, which now comes with a new formula.
At press time, Daily Vanity notices that Fancl’s Facebook page has been closed down but its website is still running normally.